Privacy Policy

This policy is designed to help you understand how we collect, use, and protect the personal information you provide to us, and to help you make informed decisions when using our websites, products, and services. We will continually assess and update this statement based on new technologies, business practices, and customer needs.

Collect personal information

When you visit this website, we collect information about your device, your interactions with the website, and the information necessary to process your purchases. If you contact us for customer support, we may also collect additional information. In this privacy policy, any information that can uniquely identify an individual (including the following information) is referred to as "personal information." Please see the list below to learn more about the personal information we collect and why we collect it.

1. Personal Information You Choose to Provide For example, you may need to provide the following information:

  • Name

  • Website URL information

  • Email address

  • Home and business phone number

In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

2. Web Site Use Information Similar to other commercial Web sites, our Web site utilizes a standard technology called cookies and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Customer support information

Device information

  1. Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  2. Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  1. Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

  2. Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  3. Source of collection: collected from you.

Order information

How Do We Protect Your Information?

We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Contact

For more information about our privacy policies, if you have any questions or complaints,In the event of any dispute over the interpretation of the content of this announcement, it shall be construed in accordance with the relevant provisions of applicable laws, the purpose of this announcement, the principle of fairness and the usual understanding of the public. For inquiries, please contact the official channels of the company. please contact us by email at fenixoptics@gmail.com or by phone at +86 15892369733.